ConstructionWire Analytics Knowledge Base

How do I set up an account?

Contact your account manager and they will walk you through the process.

Where do we go for technical support?

These links will help with technical support for Power BI:

https://learn.microsoft.com/en-us/power-bi/support/

https://learn.microsoft.com/en-us/power-bi/support/service-support-options

For ConstructionWire support, please contact success@na.hubexo.com.

What billing options are available?

Please reach out to your account manager for a detailed understanding of billing options.

How do I create an account?

You can create a Power BI account here:

https://www.microsoft.com/en-us/power-platform/products/power-bi/getting-started-with-power-bi

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Can I use the free version of Power BI?

No, you will need access to the Pro version of Power BI.

What devices are supported?

You can access your Analytics account on any device that you have Power BI on – including mobile, desktop, laptop, and tablets.

How many users can access the system?

Standard ConstructionWire plans include up to three users. If you need additional users, please contact your account manager.

How long does onboarding take?

Onboarding is quite simple – please contact your account manager, and they will provide you with step-by-step instructions.

Do you charge for training/support?

Training and support are included in the cost of ConstructionWire Analytics.

Who do I contact for help?

For help with ConstructionWire Analytics, contact success@na.hubexo.com.

For support with Power BI, please contact https://learn.microsoft.com/en-us/power-bi/support/

Is there an in-app chat feature?

Yes, ConstructionWire delivers support via chatbot.

Is there a free trial for the platform or PowerBI?

Free trial versions are not supported for ConstructionWire Analytics. Customers need a paid subscription to ConstructionWire and a Pro version of Power BI.

What is the term of the agreement?

The term of the agreement is 12 months.

Can you match the agreement/billing with my current subscription?

Yes, we can align your billing with your current ConstructionWire subscription.

Can I sign up for the medical vertical if I don't purchase either the medical vertical or any ConstructionWire lead service?

No, in order to access ConstructionWire Analytics, you need a subscription to ConstructionWire and a subscription to Power BI.

Analytics FAQs