It's typically an easily resolved browser problem.
If your GEOSPEX map isn't loading, try leaving BuildCentral, clearing your browser's cache, and logging back in. Virtually all GEOSPEX loading issues can be resolved simply by clearing your browser's cache. With that in mind, here are some quick instructions for clearing cache for both Google Chrome and Microsoft Edge:
- On your computer, open Chrome.
- At the top right, click More
. - Click More tools
Clear browsing data. - At the top, choose a time range. To delete everything, select All time.
- Next to "Cookies and other site data" and "Cached images and files," check the boxes.
- Click Clear data.
1. Select Settings and more > Settings > Privacy, search, and services .
2. Under Clear browsing data > Clear browsing data now, select Choose what to clear.
3. Under Time range, choose a time range from the drop-down menu.
4. Choose the types of browsing data you want to clear (see the table below for descriptions).For example, you may want to remove browsing history and cookies but keep passwords and form fill data.
5. Select Clear now.
If these steps fail to resolve the problem, please don't hesitate to reach out to your account representative or customersuccess@buildcentral.com.